Enterprise Solutions & Service

Information system procurement / building services

Offering comprehensive services

System engineers with abundant experience in providing information systems to customers in Thailand and its surrounding areas since 1989 will support customers with preparing system introduction plans and with introducing/building systems.

  • Planning and design

    Planning of systemization
    Analysis of current systems
    Business requirements
    Planning of introduction of IT products
    System requirements definition
    Design of system policies
    Security design
    Network design

  • Procurement

    Procurement of IT products
    Selection of cloud services
    Selection of vendors

  • Building

    Conducting of security measures
    Building of various business systems
    Building of a cloud system

Examples of services

1. Support by preparing IT product introduction plans

We support customers with selecting, procuring, preparing introduction plans of products such as PC, software, network equipment as well as cloud services and business systems.

  • Making proposals for IT product procurement plans that meet the needs of customers with availability of multiple vendors.
  • Responding to kitting arrangements, coordination of delivery/installation schedules, employee education on operations, etc.
  • Making other arrangements such as collection of old equipment and deletion of data.
2. Support by planning/conducting information security measures

We support not only planning technical measures for information systems but also employee education planning and more. We make proposals that are most suitable for customers by preparing a variety of security solutions such as IT asset management packages and end-point security.

  • Will prepare security education manuals and education plan documents in English and Thai.
  • Offering know-how accumulated through building security infrastructures of the Marubeni Group companies that operate across the world.
  • Achieving smooth communications between the customers and vendors by supporting introduction of a broad range of security products.

Support services for information system operation / management

Realizing a high-quality IT infrastructure with one-stop service

We support maintaining services for and improving the quality of the indispensable information systems of customers through practices that have been conducted for the management/maintenance of the Marubeni Group’s information systems.

  • Monitoring

    Service monitoring
    Infrastructure monitoring
    Security monitoring

  • Backup support

    Backup service
    Restoration service

  • Monthly report

    Preparation of monitoring reports

  • Failure restoration support

    Identification of cause of failure
    Contacting contracted vendors
    Restoration efforts

  • Help desk

    Contacting / instructing contracted vendors
    Coordination with information system departments in other offices

  • Managed services provider for operation

    Operation service of information systems

Examples of services

1. Failure monitoring service

We monitor operation of servers and network devices as well as application service operation status.

  • Providing comprehensive monitoring services. Also notifying contracted vendors appropriately after identifying cause of failure.
  • Handling multi-vendor environment. Will monitor various systems in accordance with prescribed monitoring methods/procedures.
  • Monitoring customer systems. Detecting signs of failure at an early stage and responding promptly.
2. Operation service

We will support day-to-day operation/maintenance of information systems, including server rebooting, job operation and applying patches.

  • Providing day-to-day information management services. Supporting high-quality information system services.
  • Will offer full services for information system work. Providing worry-free services to customers who are unfamiliar with IT.
  • Services provided in Japanese, English and Thai. Will accept inquiries, arrangement requests, etc. from Japan as well.

Contact Us

Inquiries are received by phone and e-mail, please do not hesitate to consult us.

CONTACT (66)2256-6900